Privacy Policy

At Elite Sports Tours Inc., we prioritize the privacy, security, and confidentiality of all our customers and web users. Maintaining the trust of everyone who interacts with EliteSportsTours.com is crucial to us. Simultaneously, we strive to guarantee our website's efficiency and user-friendliness.

It is the responsibility of the user to read and accept the Terms and Conditions of Elite Sports Tours inc., hereby known in these Terms and Conditions as EliteSportsTours.com, before purchasing services through the EliteSportsTours.com website and/or its affiliate sites. We reserve the right to update and/or modify these Terms when needed. It is the responsibility of the user to return to this page to review updated versions of our Terms of Use / Terms & Conditions.

Elite Sports Tours inc. (EliteSportsTours.com) is compliant with the Personal Information Protection and Electronic Document Act of Canada.

  1. Protecting Your Privacy

    This Privacy Policy describes Elite Sports Tours Inc collection use and/or disclosure of your personal information with respect to your use of the services provided by Elite Sports Tours Inc. through its websites, including under the domain and subdomains of elitesportstours.ca and elitesportstours.com

    By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on January 1, 2023.

    Your privacy is important to us. Elite Sports Tours Inc., (collectively, "Elite Sports Tours Inc", "us", "we") are committed to maintaining the privacy, security and accuracy of the personal information they collect, use and disclose in accordance with applicable legislation. This privacy policy (the "Privacy Policy") is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals ("you") (with the exception of our personnel, whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy).

  2. Consent

    BY SUBMITTING PERSONAL INFORMATION TO ELITE SPORTS TOURS INC. OR ITS AGENTS, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, THE PRIVACY PREFERENCES YOU HAVE MADE KNOWN TO US AND AS PERMITTED OR REQUIRED BY LAW.

    Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us in writing to, 1469 Gord Vinson Avenue, Courtice, ON L1E 3J6 . If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information pertaining to ELITE SPORTS TOURS INC. that may be of value to you.

    Elite Sports Tours Inc. is responsible to protect all personal information under its control or transferred to a third party for processing. Personal information can include name, home address and phone number, age, identification numbers, credit information, customer preferences and other items that personally relate to you as an individual.

  3. Collection

    Elite Sports Tours Inc. collects certain information through cookies and log files. Such information may be used to create a profile of users detailing their preferences and to improve the content of the site.

    1. If you choose to register and become a user of the site we may request further information, including: user name, password, email address, telephone number and other contact information;
    2. Your date of birth which, among other things, ensures that all of our users are adults and provides us general demographic information;
    3. Financial information, such as credit card or bank account numbers;
    4. Shipping, billing and other information you provide to purchase or ship an item;
    5. Other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, internet protocol address and standard web log information; and
    6. Additional information for identity authentication purposes.
  4. Marketing

    Elite Sports Tours Inc. does not sell personal information to third parties for marketing purposes without explicit consent.

    Elite Sports Tours Inc. may partner with reputable third parties to offer users a variety of services. Many of these services also require registration to make them function properly. Co-branded websites are sites that are labelled with another corporation's logos or trademarks.

    Although we only work with reputable third parties, our third party partners may have different privacy policies and practices. We encourage you to review our business partners' privacy policies further to understand their procedures for collecting, using and disclosing personal information.

    All contest rules & regulations are posted with every contest conducted.

    If you choose not to receive future marketing communications from us: you can send an email to info@elitesportstours.ca or click the unsubscribe link at the bottom of the email communication. In the event that you may win one of our contests, we reserve the right to publish your full name and city of origin on our website.

    EliteSportsTours.com does not record or monitor your web browser cookies or your IP address during routine visits to our site. Using analytic tools we are able to note the internet browser you are using to view our site. We use this information in order to optimize the functionality of our site for specific web browsers only.

    Parameters involved with external advertising featured on the site (outside links, web cookies, etc.) are not under the control of EliteSportsTours.com and are covered under separate private policies. In order to control / monitor pop-ups, web cookies, etc., please view the tool options available to you on your web browser.

    EliteSportsTours.com is not responsible for the privacy practices or the content of outside websites. The extended reach of EliteSportsTours.com on social platforms such as Facebook, Instagram and Twitter, is not governed by the EliteSportsTours.com Privacy Policy, and instead follows the rules, regulations and privacy policies of those external sites.

  5. Use

    Elite Sports Tours collects personal information to provide you with safe and efficient services, and to customize our site to your preferences. Users agree that Elite Sports Tours Inc. may use personal information to:

    1. Provide the services and customer support as requested;
    2. Resolve disputes, collect fees, and troubleshoot problems;
    3. Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
    4. Customize, measure and improve our services, content and advertising;
    5. Tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and
    6. Compare information for accuracy, and verify it with third parties.

    Travel agents and web reservation assistants at EliteSportsTours.com use third party software and databases to process travel and event ticket arrangements and also share information with our Partners (e.g. Air Canada, American Airlines, Hotels.com, Priceline, etc.), as well as payment processors. Networks used to access these Partners are highly secure and our partners only use client information such as names, dates of birth, secured credit card information, etc. for the purposes of administration with travel plans, event ticket purchases, processing payments, fraud verification, account collection (when applicable) and to enforce security protocols. Procedures when accessing external databases and our internal travel and accounting database are stringent, with security being the main priority.

    Users purchasing or selling tickets will also receive a number of emails throughout the transaction process and may receive phone calls from our Customer Service department.

    Elite Sports Tours collects personal information to provide you with safe and efficient services, and to customize our site to your preferences. Users agree that Elite Sports Tours Inc. may use personal information to:

    Users submitting testimonials, photographs, customer satisfaction surveys or other writings consent to the Elite Sports Tours Inc. providing such submissions together with the user's name and location in any and all media.

    When purchasing a flight, we require personal information in order to proceed. It is necessary to have the full names of all passengers (as they appear on travel documents), the dates of birth for each passenger and the address of the person making the booking for travel planning and security protocols, and a valid email address of the main booking client. Credit card information (full number, expiry date and security access code) is gathered for all purchases made online or through a telephone booking with one of our Specialists. All this information is considered “personal information”

    All personal information collected during the booking process is protected by our secure network using SSL technology protocols and normal private network security systems. SSL technology also encrypts your credit card information before it is sent to the supplier and/or tour operator.

    It is necessary to obtain your email address so we can send all itinerary information, e-tickets and other documents you may require for your purchased products and/or services.

  6. Who is authorized to make purchases on EliteSportsTours.com

    Adults over 18 years of age are able to book travel services online. If you are under 18 years of age, you may purchase travel services over the phone with a legal guardian present, or by coming into our offices with a letter of consent from a parent or legal guardian.

    If you are booking travel for someone else, it is up to you to obtain consent from that individual to share their personal information (e.g. contact details, credit card numbers, etc.). Our verification procedures keep any unwanted charges from occurring on yours or a third party’s credit card. All fraudulent purchases will be investigated and prosecuted.

  7. Disclosure of Information

    Elite Sports Tours Inc. may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations. Elite Sports Tours Inc. may also share information with its parent company, subsidiaries, joint ventures or other corporations under common control.

    We may also share your personal information with:

    1. Service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards).
    2. Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity.

    Elite Sports Tours Inc. may also disclose information about users to third parties who provide services to Elite Sports Tours Inc., such services may include verifying credit card information, fulfilling ticket orders via courier delivery, processing credit card transactions, and disbursing payments to sellers.

  8. Security

    We take all measures we believe to be reasonably appropriate to safeguard your personal information against its unauthorized access, disclosure, copying, modification or misuse. Access to personal information is restricted to employees who need such information for a legitimate business purpose and such employees are instructed to abide by this Private Policy and Elite Sports Tours Inc. privacy practices. Once your personal information is no longer required to fulfill our stated purposes, we take proper measures to destroy or erase it.

    Should you have any questions about this Privacy Policy, or the manner in which Elite Sports Tours Inc. handles your personal information, you may write to us at:

    Elite Sports Tours
    Privacy Officer
    1469 Gord Vinson Ave.
    Courtice, Ontario L1E 3J6

Elite Sports Tours

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